Fin Ops Bulk SMS App

Send Bulk Text Messages via GOV.UK Notify

Bulk Messaging
CSV Upload
Preview & Send
2

WHAT YOU'LL LEARN

Overview

This guide walks you through the Fin Ops Bulk SMS App - a secure way to send text messages to multiple recipients at once.

By the end, you'll know how to:

  • Sign in and access the bulk send feature
  • Download and complete the CSV template
  • Upload your recipient list
  • Preview messages before sending
  • Send and confirm delivery
This takes approximately 5 minutes to complete.
BULK SMS
Powered by GOV.UK Notify
3

WHY USE SMS?

Better Than Letters

SMS offers massive benefits over traditional letters in speed, reach, and effectiveness.

⚡ Instant Delivery

Messages arrive in seconds, not days

📱 98% Open Rate

Far higher than email or post

💰 Cost Effective

Fraction of the cost per message

🔗 Easy Linking

Direct links to online guidance

SMS vs Traditional Mail

<3s
SMS Delivery
vs
2-5 days
Postal Delivery

Universal access - reaches almost any mobile user

Perfect for reminders - appointments, deadlines, alerts

Eco-friendly - no paper, printing, or transport

4

ACCESS THE SMS APPLICATION

Getting Started

Navigate to the Gov SMS App at poc.sms.risen108010.co.uk

You'll see the landing page with the option to Send bulk Text messages.

This application uses the GOV.UK Notify service to send SMS messages securely.
Gov SMS App Landing
5

SIGN IN TO YOUR ACCOUNT

Enter your sign in details in the login form.

Click the Sign In button to authenticate and access the bulk SMS features.

Only authorised users with valid credentials can access the SMS sending functionality.
Sign In
6

SELECT BULK SEND

From the main dashboard, click on "Bulk Send" to access the bulk messaging feature.

This allows you to send multiple SMS messages at once using a CSV file.

Bulk Send is ideal for sending notifications to multiple recipients efficiently.
Bulk Send
7

DOWNLOAD THE TEMPLATE

Click "Download Template" to get the CSV template file.

You can either complete this template with your recipient data, or use a previously prepared file.

The template ensures your data is formatted correctly for bulk sending.
Download Template
8

UPLOAD YOUR CSV FILE

Click the file upload area and select your completed bulk-sms-template.csv file.

Once uploaded, the file name will be displayed confirming successful selection.

Ensure your CSV contains valid phone numbers and message content before uploading.
Upload CSV
9

PREVIEW YOUR MESSAGES

Important Step

Preview and review all the messages that will be sent.

This screen shows each recipient's phone number and the message content they will receive.

Always verify message content and recipient numbers before sending.
Preview Messages
10

SEND YOUR MESSAGES

Once you've reviewed and are satisfied with the messages, click "Send X Messages" to dispatch them.

In this example, we're sending 2 messages to the recipients listed.

This action cannot be undone. Ensure all details are correct before sending.
Send Messages
11

CONFIRMATION RECEIVED

Success!

A toast notification appears confirming your messages have been sent successfully.

In this example: "Successfully sent 2 messages"

Messages are queued and sent via GOV.UK Notify's secure infrastructure.
Confirmation

BULK SMS COMPLETE!

You've successfully learned to send bulk SMS messages

9
Simple Steps
CSV
Template Upload
Preview & Send
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